Privacy and Cookie policy
Table of contents
Effective as of 1st of October 2020
Qyre Privacy and Cookies Policy
2 Your rights and your preferences: Giving you choice and control
3 Personal data we collect from you
3.1 Personal data collected when you sign up for the Qyre Service and use the Qyre Services
3.3 Personal data collected about you from various third parties
4 What we use your personal data for
5.1 Publicly available information
8 Links
9. Children
1. Introduction
Thanks for choosing Qyre!
At Qyre, we want to give you the best possible experience to ensure that you enjoy our services and products. To do this we need to understand your habits so we can deliver an exceptional and personalized service specifically for you.
In this Privacy Policy, Qyre explains how your personal data is processed when you create an account and use the Qyre services and products provided through the mobile application and the website www.Qyre.Com (the "site"). It is important to us that you feel confident that we treat your personal data with due care, and we encourage you to take the time to read this Privacy Policy carefully.
As stated in the Terms Of Use, Qyre AB is the Data Controller only for the processing carried out on our own behalf(such as for example performing analytics in order to improve the site), as explained below.
For other processing activities, i.e. when you interact with other users, create productions, manages productions, etc. you (and every other user, respectively) are considered a data controller for your own processing activities. We are a data processor, acting on your behalf, in such processing activities. Such processing solely consists of storing the data added to, or generated by the use of, the site and managing the site so that it is available for you and all other users. We have however added examples of such processing activities so that you can get an understanding of how your personal data is processed when creating an account.
If you have any questions about our processing, you are welcome to contact us via the following e-mail address: dataprotection@Qyre.Com . If you have any questions about how a specific user/production company is using your data, please reach out to that specific user/production company.
2. Your rights and your preferences: Giving you choice and control
The General Data Protection Regulation or "GDPR" gives certain rights to individuals in relation to their personal data. Accordingly, we are happy to offer transparency and access controls to help users take advantage of those rights. As available and except as limited under applicable law, the rights afforded to individuals are:
· Right of access – i.e. a right to obtain information about what personal data is processed about you and a copy of the personal data undergoing processing
· Right to rectification – i.e. a right to have incorrect data corrected
· Right to erasure – i.e. a right to have your personal data deleted
· Right to restriction of processing – i.e. aright to request that the processing is restricted, for example if you contest the accuracy of the personal data processed
· Right to object to the processing of your personal data
· Right to data portability – i.e. right to request that your personal data is being transferred to another company
· Right to object to the processing of your personal data
· Right to withdraw your consent to the extent personal data is processed on the basis of your consent (a withdrawal will however not affect the lawfulness of processing based on your consent before it is withdrawn)
· Right to lodge a complaint with a supervisory authority if you consider that the processing does not comply with the applicable data protection legislation
Some of the rights above are only applicable in certain situations. In case you would like to exercise any of your rights in relation to Qyre, or know more about them, please contact us via the contact details above.
Incase you would like to exercise any of your rights in relation to any other user (i.e. another data controller) on the site, please contact such user directly or reach out to us via the contact details above and we will do our very best to assist you.
Qyre website uses cookies to give you the best possible experience. You consent to our use of cookies by clicking the cookie banner and using the site. You can withdraw your consent at any time by blocking cookies in your browser settings. In your browser settings you can also delete cookies already stored. Exactly how cookies are deleted/blocked varies between different browsers but please see more information on how to delete/block cookies in your browser instructions or help function. Please note that deleting/blocking cookies ma y affect your user experience or result in not getting access to all functions on the site.
3. Personal data we collect from you
We have set out in the tables below the categories of personal data we collect and use about you and how we collect it:
3.1 Personal data collected when you sign up for the Qyre Service and use the Qyre Services
Categories of personal data
Description of category
User Data
This is the personal data that is provided by you or collected by us to enable you to sign up for and use the Qyre Services. This may include:
· Name and contact details (your username, email address, phone number, birth date, address and country).
· Your location (GPS) provided that you have activated that function yourself
· Area of practice, previous experience, work and projects as well as trust marks given by other users.
· Other information that you may choose to add to your profile, such as for example access to your phonebook, personal preferred day rates, availability etc.
Usage data
This is the personal data that is collected about you when you’re accessing and/or using the Qyre Service, including:
· Information about your interactions with the Qyre Service such as the productions you participated in, statistics about the production that you participated in and tasks in such a production as well as interactions with other Qyre users.
· Inferences drawn about your interests and preferences based on your usage of the Qyre Service.
· User content you post to Qyre, such as pictures, videos, and interactions with the Qyre Customer Service team. Please note that we will only access your camera, videos or pictures from your device if you give us permission to do so, and we will only access images that you specifically choose to share with us and metadata related to those images, such as the type of file and the size of the image. We will never scan or import your device’s photo library or camera roll.
· Certain technical data, which may include:
· URL information
· Online identifiers including cookie data and IP addresses;
· information about the types of devices you are using such as unique device IDs, network connection type (e.g. Wi-Fi, 3G, LTE, Bluetooth), provider, network and device performance, browser type, language, information enabling digital rights management, operating system, and Qyre application version
· Your non-precise location, which may be derived or inferred from certain technical data (e.g. your IP address, language setting of your device, or payment currency), to comply with geographic requirements in the services, and deliver personalized content and advertising to you
· motion-generated or orientation-generated mobile sensor data (e.g. accelerometer or gyroscope) required for the purposes of providing specific features of the Qyre Service to you
3.2 Personal data that you choose to give us that enables us to provide you with additional features/functionality
Categories of personal data
Description of category
Voice Data
If voice features are available in your market, we collect your voice data with your permission to provide you with additional features and functionalities, such as interacting with the Qyre Service with your voice.
Payment and Purchase Data
We may collect certain personal data if you make purchases through the Qyre Service. The exact personal data collected will vary depending on the payment method (e.g. direct via the site or by invoice) but will include information such as:
· Name
· Date of birth
· Credit or debit card type, expiration date, and certain digits of your card number
· Postal code
· Mobile phone number
· Organization number
· Details of your purchase and payment history
Contests, Surveys etc.
When you complete any forms, respond to a survey or questionnaire, or participate in a contest, we collect the personal data you provide.
3.3 Personal data collected about you from various third parties
Categories of third-party sources
Description of category
Technical Service Partners
We work with technical service partners that provide us with certain data, such as mapping IP addresses to non-precise location data (e.g. city, state), to enable us to provide the Qyre Service, content, and features.
Payment Partners
If you choose to pay for a service or feature by invoice, we may receive data from our payment partners to enable us to send you invoices, process your payment and provide you with what you’ve purchased.
Advertisers and other advertising partners
We may obtain certain data about you, such as cookie id, mobile device id, or email address, and inferences about your interests and preferences from certain advertisers and advertising partners that allow us to deliver more relevant ads and measure their effectiveness
4. What we use your personal data for
When you use or interact with the Qyre Service, we use a variety of technologies to process the personal data wecollect about you for various reasons. We have set out in the table below the reasons why we process your personal data, the associated legal bases we rely upon to legally permit us to process your personal data, and the categories of personal data used for these purposes:
Description of why Qyre processes your personal data
Legal basis
Categories of personal data used by Qyre
To provide and personalize the Qyre Service.
· Performance of a Contract
· Legitimate Interest
· Consent
· User Data
· Usage Data
· Payment and Purchase Data
· Voice Data
To understand, diagnose, troubleshoot, and fix issues with the Qyre Service
· Performance of a Contract
· Legitimate Interest
· User Data
· Usage Data
To evaluate and develop new features, technologies, and improvements to the Qyre Service
· Legitimate Interest
· Consent
· User Data
· Usage Data
· Voice Data
For marketing, promotion, and advertising purposes.
· Legitimate Interest
· Consent
· User Data
· Usage Data
· Voice Data
To comply with legal obligations and law enforcement requests as well as to establish, exercise, or defend legal claims.
· Compliance with legal obligations
· Legitimate interest
· User Data
· Usage Data
· Payment and Purchase Data
To fulfil contractual obligations with third parties, for example licensing agreements and to take appropriate action with respect to reports of intellectual property infringement and inappropriate content.
· Legitimate interest
· User Data
· Usage Data
· Payment and Purchase Data
To conduct business planning, reporting, and forecasting.
· Legitimate interest
· User Data
· Usage Data
· Payment and Purchase Data
To process your payment.
· Performance of a Contract
· Compliance with legal obligations
· User Data
· Payment and Purchase Data
To detect fraud, including fraudulent payments and fraudulent use of the Qyre Service.
· Performance of a Contract
· Compliance with legal obligations
· Legitimate Interest
· User Data
· Usage Data
· Payment and Purchase Data
To conduct research, contests, surveys, events, educational training and sweepstakes.
· Performance of a Contract
· Legitimate Interest
· Consent
· User Data
· Usage Data
· Contests, surveys, events, educational training and sweepstakes data
5. Sharing your personal data
5.1 Publicly available information
Your personal data (both user data and usage data, except for technical data such as IP address etc) is shared with otherusers on the site as the information uploaded to your profile is displayed to all users. Production companies may search for other users based on areas of practice and other parameters, such as location, and will get access to statistics about productions you have participated in (such as for what time period you have been involved in the production).
5.2 Information we may share
Categories of Recipients
Reasons for sharing
Service Providers
We work with service providers that work on our behalf which may need access to certain personal data in order to provide their services to us. These companies for example include those we've hired to provide customer service support, operate the technical infrastructure that we need to provide the Qyre Services, assist in protecting and securing our systems and services, and help market Qyre’s own services as well as partner products, services, events, and co-branded promotions in which Qyre is involved.
Payment processors
We will share your personal data with our payment processors as necessary to enable them to process your payments, and for anti-fraud purposes.
Advertising partners
We work with advertising partners to enable us to customize the advertising content you may receive on the Qyre Service. These partners help us deliver more relevant ads and promotional messages to you, which may include interest-based advertising (also known as online behavioural advertising), contextual advertising, and generic advertising on the Qyre Service. We and our advertising partners may process certain personal data to help Qyre understand your interests or preferences so that we can deliver advertisements that are more relevant to you. On the site we also use pixel tagging so that we can offer more relevant communication to visitors and users.
Qyre partners
We may share personal data with third parties about your use of the Qyre Service, such as whether and to what extent you have used the offer, activated a Qyre account, or actively used the Qyre Service.
Academic researchers
We will share your personal data for activities such as statistical analysis and academic study but only in a pseudonymized format
Other Qyre Group companies
We will share your personal data with other Qyre group companies to carry out our daily business operations and to enable us to maintain and provide the Qyre Service to you.
Law enforcement and data protection authorities
We share your personal data when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law, or respond to valid legal process, such as a search warrant, a court order, or a subpoena. We also share your personal data where we in good faith believe that it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.
Purchasers of our business
We will share your personal data in those cases where we sell or negotiate to sell our business to a buyer or prospective buyer. In this situation, Qyre will continue to ensure the confidentiality of your personal data and give you notice before your personal data is transferred to the buyer or becomes subject to a different privacy policy.
6. Data retention and deletion
We keep your personal data only as long as necessary to provide you with the Qyre Service and for legitimate and essential business purposes, such as maintaining the performance of the Qyre Service, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep your personal data for as long as you are a user of the Qyre Service.
If you request, we will delete or anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:
· If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved;
· Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or,
· Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.
7. Transfer to other countries
Qyre shares your personal data globally with Qyre group companies in order to carry out the activities specified in this Policy. Qyre may also subcontract processing to, or share your personal data with, third parties located in countries other than your country. Your personal data, therefore, may be subject to privacy laws that are different from those in your country.
Personal data collected within the European Union and Switzerland may, for example, be transferred to and processed bythird parties located in a country outside of the European Union and Switzerland. In such instances Qyre shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organizational measures are in place such as the Standard Contractual Clauses approved by the EU Commission.
8. Links
We may display advertisements from third parties and other content that links to third-party websites. We cannot control or be held responsible for third parties’ privacy practices and content. If you click on a third-party advertisement or link, please understand that you are leaving the Qyre Service and any personal data you provide will not be covered by this Policy. Please read their privacy policies to find out how they collect and process your personal data.
9. Children
The Qyre Service is not directed to children under the age of 13 years. The Qyre Service is also not offered to children whose age makes it illegal to process their personal data or requires parental consent for the processing of their personal data under the GDPR or other local law. If we learn that we have collected the personal data of a child under the age of 13 years, we will take reasonable steps to delete the personal data. This may require us to delete the Qyre account for that child.
10. Changes to this Policy
We may occasionally make changes to this Policy. When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Qyre Service or by sending you an email and/or a device notification. We may notify you in advance. Please, therefore, make sure to read any such notice carefully.
11. How to contact us
Thank you for reading our Policy. If you have any questions about this Policy, please contact our Data Protection Officer bye-mailing: dataprotection@Qyre.Com
Qyre AB is the data controller for the purposes of the personal data processed under this Policy.
We hope you enjoy Qyre!
@The team at Qyre